Do you tell users what you expect them to do with the PDF forms on your website? Do you give an option to get a form printed off and sent to them? And if the form needs to be printed out do you have the address it’s to be sent to on the form? We saw people struggle with this in testing again and again: “What am I suppose to do with this form now?” Continue reading Not Another PDF
Archives: February 2013
To meet current needs and help agencies build better, more accessible websites, DIA revived the Web Standards Working Group in December 2012. The Working Group aims to deliver a Web Standards programme that, among other things, contributes to a cost-effective approach for increasing the accessibility of government online information and services in light of a shifting fiscal environment and technological landscape.
Continue reading NZ Government Web Standards Working Group