Archives: July 2013

Step-by-step guide to content audits

In this blog post, Uli Trute, Senior Communications Adviser at the Commerce Commission, outlines the benefits of content audits and how to get started performing your own. A content audit is a snapshot of everything on a website or a section of a website. Many content editors dread content audits because they are a bit boring, but for any kind … Continue reading Step-by-step guide to content audits

Government Online Engagement Service (GOES)

In New Zealand, central and local government conduct an estimated 1,500 to 3,000 stakeholder engagements annually and use methods that suit government, while expecting participation from people who are often time poor and sporadically available. Low participation rates are common. Use of effective online engagement methods have enormous potential to help improve the quality of government decisions and consequently outcomes, … Continue reading Government Online Engagement Service (GOES)

Domain Integrity project

We all know the importance of creating an environment in which New Zealanders can interact safely with government online and in which their protected information can be safely and reliably handled, and that the government domain is fit for purpose. ‘Fit for purpose’ means it meets the following fundamental requirements: Its functionality and design supports users to easily complete the … Continue reading Domain Integrity project

Redevelopment of

The Digital Engagement Team at the Department of Internal Affairs (DIA) is in the process of redeveloping the website. The presentation below talks about the problem we’re trying to solve, the iterative and agile approach we’re taking, the prototype we developed, and the user testing and research we’ve done so far. At the end we talk about how we’re … Continue reading Redevelopment of

Digital Engagement team projects: An introduction

This introduction to the Digital Engagement projects presents the Digital Engagement team, what we do to improve government online, and the principles that we adopt in our work — with a particular emphasis on the customer at the centre, iterative development that demonstrates effective results, and working together across government. View transcript Other Presentations in This Series This is one in … Continue reading Digital Engagement team projects: An introduction

New Government Web Standards

Effective 01 July 2013, new Government Web Standards replace the New Zealand Government Web Standards 2.0. Developed in conjunction with disability communities, vendors, and representatives from State Sector organisations, the new Standards not only set clear and common requirements to guide the design and development of quality web content, but they also establish the minimum level of quality that websites … Continue reading New Government Web Standards