I’ve been able to increase online uptake by designing content for our users. Continue reading User focussed content equals good business
Archives: February 2015
In December DIA’s Assisted Digital team held a plain English workshop. We designed the afternoon to hear from three angles: a customer, a team in government grappling with plain English every day, and an organisation able to offer an all-of-government perspective. This is what we learned. Continue reading Plain English, put plainly
The Govt.nz team has developed a SilverStripe module that uses the Tenon.io API for testing web pages against the W3C’s Web Content Accessibility Guidelines (WCAG) 2.0. Continue reading Managing accessibility
Join us for a Government Web Community session to find out more about the Govt.nz visual redesign and the process the team followed. Continue reading Invitation to the Government Web Community Lunchtime Session
In the first part of this blog post series, I discussed research showing that low literacy affects a large proportion of New Zealand’s working population. In this section, I’ll explain why that matters and what Govt.nz is doing about it. Why this matters for government websites The 2011 Adult Learning and Life Skill (ALL) survey breaks down its findings by industry. … Continue reading Part II: Literacy and government websites – to the data!
Voices from the community She stood there — arms crossed, frowning and shaking her head. I walked over to her. “Hello” I said, “What’s happening? Why the frown?” She replied, “You’re pushing people on the internet, and you don’t even care what happens to the ones who can’t keep up.” This was how our journey began. An upset librarian from … Continue reading Part I: Literacy and government websites – to the data!
We’re hosting a tradeshow event on Assisted Digital on 24 February at the National Library in Wellington. There’ll be information stalls from groups working in areas that relate to assisted digital, and a series of presentations to share experience and get us thinking on a number of topics. Continue reading Assisted digital – bringing it all together
Going to Webstock? Want to find out more about DIA’s all-of-government online work? Have we got a deal for you. Continue reading Meet us at Webstock?
In December last year, I and two other designers from Open Lab, Laura Prescott and Finlay Brazier, spent a month reviewing the design and structure of the Govt.nz website. As recent graduates from Massey’s School of Design, and reluctant users of government websites ourselves, we were excited to have a chance to work on a project that could make navigating … Continue reading Govt.nz Design Overhaul