Author: Laura Sommer

Photo of Laura SommerAn experienced specialist in online public engagement and participation, system-wide improvement and change management in the public sector. In a former role, I have been responsible for a public sector-wide online participation programme: an innovative programme focused on the uptake of new media by public sector agencies and conditions for effective ICT-enabled public engagement. My spare time is spent with an active sporting family, I sing with Wellington City Chorus where we've represented NZ internationally, and I'm a Rotarian in our community (plus social networking co-ordinator for Wgtn region).

Digital Engagement team projects: An introduction

This introduction to the Digital Engagement projects presents the Digital Engagement team, what we do to improve government online, and the principles that we adopt in our work — with a particular emphasis on the customer at the centre, iterative development that demonstrates effective results, and working together across government. View transcript Other Presentations in This Series This is one in … Continue reading Digital Engagement team projects: An introduction