Author: Megan O'Donovan

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Megan was a Senior Advisor in the Department of Internal Affairs Result 10, Digital Transformation team. Megan has experience in management of web projects and content management, as well as a background in management consulting. Megan’s government experience includes working at Inland Revenue and The Treasury.

Result 10: Digital by default — making the Blueprint accessible

Digital by default: it’s part of the Blueprint’s vision for how we deliver services to customers. It’s also become a bit of a mantra for how we do things — or really, how we want to do things — in the Digital Transformation team. So how are we going with that? When first we published the Blueprint (PDF, 5.8MB) in May … Continue reading Result 10: Digital by default — making the Blueprint accessible

Assisted Digital Tradeshow: helping people use, shift and stay digital

The Assisted Digital team hosted a Tradeshow on 24 February. This was an opportunity to share ideas across the private and public sectors on helping customers to use, shift to and stay in digital channels. We had a great turn out with over 100 people on the day. This is what we learned. Continue reading Assisted Digital Tradeshow: helping people use, shift and stay digital

Assisted digital – bringing it all together

We’re hosting a tradeshow event on Assisted Digital on 24 February at the National Library in Wellington. There’ll be information stalls from groups working in areas that relate to assisted digital, and a series of presentations to share experience and get us thinking on a number of topics. Continue reading Assisted digital – bringing it all together