Author: Tom Shanley

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Consolidating customer-centric government information

Introducing ‘Consolidating Customer-Centric Government Information’ (C3GI): the Govt.nz team and partner agencies will collaborate to develop customer-centric content for older people and the ‘Birth of a Child’ life event, and use analytics and other data sources to identify and recommend further improvements to user journeys across agency sites. Continue reading Consolidating customer-centric government information