Over the last few months, I have had the privilege of putting together the bones of what will become the Digital Inclusion Blueprint.
The starting point is the Blueprint. It will set out the vision and framing for digital inclusion in Aotearoa New Zealand, identify what’s already going on and where the gaps are, and propose an action plan for government’s role. It will be the start of an ongoing collaboration and conversation about digital inclusion.
The Blueprint is also an invitation to all individuals, iwi, hapū, communities, organisations and businesses to contribute to a New Zealand where everyone can participate in, contribute to and benefit from the digital world.
This blog post tells you a bit about the process for pulling the Blueprint together and outlines a few parts from our thinking to date to test with you.
How we’re bringing together the Blueprint
In pulling together the Blueprint, we drew heavily from international experience and a number of reports and papers from New Zealand, including:
- Digital New Zealanders: the Pulse of Our Nation, the Digital Inclusion Research Group, 2017
- Solving Digital Divides Together, InternetNZ, 2018
- Digital Inclusion in New Zealand: Assessing Government policy approaches and initiatives, Catherine Soper (for the Innovation Initiative)
- The UK Government’s Digital Inclusion and Skills programme
We are also engaging with other government agencies, community organisations, iwi, hapū and individuals about what they’re doing, their experiences of exclusion and what has worked well for them.
Where possible, we don’t want to reinvent the wheel when it comes to a writing the Blueprint and will take an evidence-based approach to framing the problem statements, current state and opportunities of digital inclusion. Here are a few bits of our thinking to date about the Blueprint itself we’d like to share with you and get your feedback on.
We want a high-level vision for digital inclusion that shows, in a nutshell, what a digitally included New Zealand would look like. Here is our current draft:
Our vision is that everyone in New Zealand has what they need to participate in, contribute to, and benefit from the digital world.
The vision is intended to be high level, and supported by the detail in the Blueprint. We didn’t want to be too prescriptive, which recognises what people need to be included will likely vary between individuals.
The Four Dimensions of Digital Inclusion
When framing digital inclusion, we’ve broken it down it to four dimensions: access, skills, trust and motivation. These have been used in a number of other jurisdictions and reports. However, there’s a bit of inconsistency between what falls into each area. For the Blueprint, we’re proposing the high-level breakdown outlined below, to guide how we think about digital inclusion in a New Zealand context:
Access: Having access to digital devices, services, software, and content that meet our needs at a cost we can afford; and being able to connect to the internet where you work, live and play
Skills: Having the know-how to use the internet and digital technology in ways that are appropriate and beneficial for each of us
Trust: Trust in the internet and online services; and having the digital literacy to manage personal information and understand and avoid scams, harmful communication, and misleading information
Motivation: Understanding how the internet and digital technology can help us connect, learn, or access opportunities, and consequently having a meaningful purpose to engage with the digital world
Further work is underway at the moment to develop key measures for each of the four dimensions. My colleague, Nathan, will be blogging about this in more detail in the next week or so.
Please let us know what you think!
I’d really like to hear about whether you think the vision is on track, and if the framing of these four dimensions of digital inclusion makes sense to you (especially if you’ve used similar framing in the past). Contact the team here