Category: Engagement

Policy, legislation and service innovation

In the spirit of sharing, the Service Integration team brought together a group of people from different government agencies to make connections across policy, regulation, legislation and service innovation. We shared what we’re all working on, explored where our work is mutually supportive and identified some joint opportunities to better understand the possibilities of new approaches to legislation, rules and policy. This included the potential to improve service delivery if the operating rules of government (policy, legislation, service/entitlement conditions) were programmatically accessible. Continue reading Policy, legislation and service innovation

Let’s talk about emerging technology

The Service Innovation team at DIA recently ran a small workshop to explore emerging technologies like Augmented and Virtual Reality, Blockchain and Artificial Intelligence, and emerging trends around how government engages with the broader community for better public outcomes. There were presentations from GSA’s Justin Herman (US), mySociety’s Rebecca Rumbul (UK) and from New Zealand’s Te Papa, Assurity, Blockchain Labs, Assurity, MSD, and DIA’s Service Innovation Lab Plus. Continue reading Let’s talk about emerging technology

Wrap-up of LabPlus: GaaP tranche 1 (April – June 2017)

Watch this video presentation by Pia Waugh about the work that Lab+ has done over the last few months. Continue reading Wrap-up of LabPlus: GaaP tranche 1 (April – June 2017)

Coming soon: 2nd Open Source Open Society conference

OS // OS is a professional development opportunity for managers and teams across agencies working on policy development, using open data for policy research and decision making, government ICT, technology, open government and civic engagement. Continue reading Coming soon: 2nd Open Source Open Society conference

FYI: Report on how companies are reaching out to users

Take a look at this interesting report on using technology to build better relationships with users. It has a slight buy-our-product bias, but the insights are still very valuable. One of the lessons is a definition of what the report calls “digital Darwinism”, which is the evolution of consumer behaviour when society and technology evolve faster than the ability to … Continue reading FYI: Report on how companies are reaching out to users

Calling all web vendors: Web Accessibility Training

As part of our ongoing plans to engage more closely with vendors and help them improve their delivery of accessible web content, design, and development services to government, we are inviting staff from private sector IT companies, in particular those delivering web design and development services, to attend a free training session on web accessibility. Continue reading Calling all web vendors: Web Accessibility Training

Government Web Community lunchtime session, 29 March 2016

How can we make it easier for you to do your job? Government ICT related information is inconsistently delivered. For example, we’ve got the standards and guidance on the Web Toolkit, guidance, resources and policies on ICT.govt.nz, and standards and guidance in other places. We would like to improve how these are delivered to you and how you are supported. … Continue reading Government Web Community lunchtime session, 29 March 2016

Check out Archives New Zealand’ s Records Toolkit site

The new Records Toolkit is Archives New Zealand’s initiative aimed at getting the information and resources Archives New Zealand produces to the people who need it. Continue reading Check out Archives New Zealand’ s Records Toolkit site