Category: Public sector

Digital.govt.nz: got time for some user testing?

The Digital.govt.nz team invites you to a user testing workshop from 1:30-3:30 pm on Friday 29 September, to make sure we are covering different users’ needs. Continue reading Digital.govt.nz: got time for some user testing?

Gov as a Platform: A Value Proposition Discussion Paper

The Service Innovation Team at DIA commissioned a short discussion paper to begin to explore the value proposition of “Government as a Platform” as a basis for service integration, to enable a broader ecosystem of service delivery and to explore broader socio-economic benefits of the model. Continue reading Gov as a Platform: A Value Proposition Discussion Paper

Wrap-up of LabPlus: GaaP tranche 1 (April – June 2017)

Watch this video presentation by Pia Waugh about the work that Lab+ has done over the last few months. Continue reading Wrap-up of LabPlus: GaaP tranche 1 (April – June 2017)

SmartStart: a federated service life event story

A retrospective on the development of SmartStart, which was designed to make it easier for New Zealanders having a baby to navigate their way around government services and to access services in an integrated manner Continue reading SmartStart: a federated service life event story

Lab+: Another view of the SmartStart design sprint

How can the public sector make it easier for people in need to understand what help they might be entitled to? Here’s look behind the scenes on a design sprint looking at just this problem. Continue reading Lab+: Another view of the SmartStart design sprint

Lab+: Why I took time away from a perfectly good job to take on a secondment

After several years with PHARMAC, shaping words and websites about how medicines and medical devices are funded to get the best health for New Zealanders, Jennifer Geard writes about her recent experience on secondment at Lab+.
Continue reading Lab+: Why I took time away from a perfectly good job to take on a secondment