Category: Web design

Lab+: Potential future states for government service delivery

An overview of the Lab+ work outcomes through the useful lens of a life event: to build some experimental future states for government service delivery, built entirely around the user’s needs. Continue reading Lab+: Potential future states for government service delivery

Releasing new themes for the Common Web Platform

The Department of Internal Affairs and SilverStripe Ltd have just released two new themes for the Common Web Platform (CWP), a platform as a service for New Zealand Government sites. These themes help government agencies quickly get their sites up and running. Continue reading Releasing new themes for the Common Web Platform

Designing for vulnerability

We all experience emotional, financial or physical vulnerability at different times in our lives. This post explores the implications for government service design if we consider vulnerability on a spectrum from situational to permanent, rather than treating it as binary. Continue reading Designing for vulnerability

7 steps to helping older people find what they need

At Govt.nz, we organise content around the needs of users rather than the structure of government. Here’s the process we followed while writing health information to meet the needs of older New Zealanders. Continue reading 7 steps to helping older people find what they need