Category: Web design

Accessibility workshops in Auckland

On 5 September, the Department of Internal Affairs will be holding 2 free workshops on web accessibility for content authors and developers in Auckland. These workshops are open to all, including central and local government employees, private sector vendors, and the general public. Continue reading Accessibility workshops in Auckland

Lab+: Working together to improve outcomes for students

People from the Tertiary Education Commission, Inland Revenue and the Commission for Financial Capability joined Lab+ over the last month for a design sprint to answer critical questions about improving outcomes for students by prototyping and testing ideas. Continue reading Lab+: Working together to improve outcomes for students

Lab+: Reverse engineering the future states

The Lab+ research-backed visions of government service delivery show future state models, which allow us to work backwards and reverse-engineer the components and requirements of the vision. This post is a snapshot of our first attempt to identify the sorts of functionality needed to support these future states. Continue reading Lab+: Reverse engineering the future states

Lab+: Potential future states for government service delivery

An overview of the Lab+ work outcomes through the useful lens of a life event: to build some experimental future states for government service delivery, built entirely around the user’s needs. Continue reading Lab+: Potential future states for government service delivery

Relaunch of the Common Web Platform website

The website for the Common Web Platform (CWP), a platform as a service for NZ government sites, has just been revamped. It has had major changes to its information architecture and design, and now uses the new Wātea theme. Continue reading Relaunch of the Common Web Platform website

What is the Service Innovation Lab? Come and see for yourself!

Lab+ work is ramping up to focus on making the digital interactions with government far easier for New Zealanders. Continue reading What is the Service Innovation Lab? Come and see for yourself!

Releasing new themes for the Common Web Platform

The Department of Internal Affairs and SilverStripe Ltd have just released two new themes for the Common Web Platform (CWP), a platform as a service for New Zealand Government sites. These themes help government agencies quickly get their sites up and running. Continue reading Releasing new themes for the Common Web Platform

Designing for vulnerability

We all experience emotional, financial or physical vulnerability at different times in our lives. This post explores the implications for government service design if we consider vulnerability on a spectrum from situational to permanent, rather than treating it as binary. Continue reading Designing for vulnerability