Tag: collaboration

Introducing Entering Tertiary: working with TEC to improve the customer experience for students

The the Service Integration Team at DIA has recently worked with the Tertiary Education Commission on a four week discovery sprint exploring how to help prospective students enroll in the right tertiary learning at the right time at the right level for the best potential outcome. In this post we outline the key insights from this work. Continue reading Introducing Entering Tertiary: working with TEC to improve the customer experience for students

Building the future of government service delivery: week 1 at Lab+

What does the future of government service delivery look like? New technologies, methods and business models have emerged in the last decade that governments have, with a few notable exceptions, been slow to adopt. The Lab+ work is focused on making the digital interactions with government far easier for citizens. Continue reading Building the future of government service delivery: week 1 at Lab+

Government web domain: let’s fix it

Come along and workshop how government can best structure and manage the government web domain. Help make sure we can create a strategy that makes government websites easy for people to use, and easy for government to deliver and manage. Continue reading Government web domain: let’s fix it