Tag: content

Plain English, put plainly

In December DIA’s Assisted Digital team held a plain English workshop. We designed the afternoon to hear from three angles: a customer, a team in government grappling with plain English every day, and an organisation able to offer an all-of-government perspective. This is what we learned. Continue reading Plain English, put plainly

Govt.nz — design is a subjective thing

Website design is a subjective topic — some will love it, some won’t, but as with every aspect of web development there is a process and reasoning behind it all. We share our thinking on the visual design of beta.govt.nz Continue reading Govt.nz — design is a subjective thing

Testing comprehension of content on beta.govt.nz

Traditional facilitated user testing only really goes up to finding what you need — “how would you do X?”, “where would you find Y?”. We’re trying to work out how to get beyond that: do people understand X? Can they make decisions from Y? Our first experiment in this phase was with something called a cloze test. Continue reading Testing comprehension of content on beta.govt.nz