The Service Innovation team at DIA recently ran a small workshop to explore emerging technologies like Augmented and Virtual Reality, Blockchain and Artificial Intelligence, and emerging trends around how government engages with the broader community for better public outcomes. There were presentations from GSA’s Justin Herman (US), mySociety’s Rebecca Rumbul (UK) and from New Zealand’s Te Papa, Assurity, Blockchain Labs, Assurity, MSD, and DIA’s Service Innovation Lab Plus. Continue reading Let’s talk about emerging technology
Tag: digital transformation
The Ontario, Canada government has recently published an alpha (or draft version) of their Digital Service Standard (DSS), which is a comprehensive online document on the official government website. Continue reading FYI: Ontario’s Digital Service Standard is now on GitHub
The Service Innovation team at the DIA is forming a core team of service designers, technical ninjas, data and analysis experts, and strategic experts to drive service innovation exemplars and support service delivery teams across government. Continue reading LabPlus: What’s Next?
The Digital.govt.nz team invites you to a user testing workshop from 1:30-3:30 pm on Friday 29 September, to make sure we are covering different users’ needs. Continue reading Digital.govt.nz: got time for some user testing?
We’re seeking feedback on a draft IA for the new digital.govt.nz website. Let us know if you want to be involved. Continue reading Calling all digital practitioners
Digital.govt.nz: building an all-of-government, online source of information, tools and services to support digital transformation in the public sector. Continue reading Introducing Digital.govt.nz
The Service Innovation Team at DIA commissioned a short discussion paper to begin to explore the value proposition of “Government as a Platform” as a basis for service integration, to enable a broader ecosystem of service delivery and to explore broader socio-economic benefits of the model. Continue reading Gov as a Platform: A Value Proposition Discussion Paper
An overview of the Lab+ work focused on exploring how a data-driven all-of-government Services Finder could work. Continue reading Lab+: All-of-Government Services Finder
The Lab+ research-backed visions of government service delivery show future state models, which allow us to work backwards and reverse-engineer the components and requirements of the vision. This post is a snapshot of our first attempt to identify the sorts of functionality needed to support these future states. Continue reading Lab+: Reverse engineering the future states
In June, the Lab+ Government as a Platform team ran a small workshop with people from private, community and government sectors to explore the idea of third parties building value on top of government components. The results are published here. Continue reading Lab+: Outcomes from the Industry and Community Sector Workshop on Govt as a Platform