Tag: discovery

Introducing Entering Tertiary: working with TEC to improve the customer experience for students

The the Service Integration Team at DIA has recently worked with the Tertiary Education Commission on a four week discovery sprint exploring how to help prospective students enroll in the right tertiary learning at the right time at the right level for the best potential outcome. In this post we outline the key insights from this work. Continue reading Introducing Entering Tertiary: working with TEC to improve the customer experience for students

Reimagining participatory democracy – a review of the Government Online Engagement Service

Getting the public involved in government decision making is the best way to get policies and services that can be implemented, and that work. It has amazing side benefits including building communities where people know each other and help out. DIA, SSC and DPMC are investigating people’s experiences participating with government in order to provide the best help to government agencies so they can support participatory democracy. Continue reading Reimagining participatory democracy – a review of the Government Online Engagement Service