Tag: Rates Rebates

LabPlus: Rates Rebates Discovery Report

The Service Innovation team has concluded a three week discovery sprint exploring how subsidies are provided to New Zealanders and what this could that look like in the future, with a focus on Rates Rebates. In this post we provide the final report ​from​ ​that​ ​discovery​, which ​forms​ ​the​ ​basis​ ​for​ ​any​ ​future​ ​work​ ​or Minimum​ ​Viable​ ​Product​ ​development​ ​in​ ​Alpha.​ Continue reading LabPlus: Rates Rebates Discovery Report

Rates Rebates Discovery Week 2 – mapping pain points

A couple of weeks ago the Service Innovation work program at DIA kicked off a three week discovery sprint exploring how subsidies are provided to New Zealanders and what this could that look like in the future, with a focus on Rates Rebates. In this post we outline some pain points and “Aha!” moments we found. Continue reading Rates Rebates Discovery Week 2 – mapping pain points

Rates Rebates Week 1: It’s all about Discovery

Last week the Service Innovation work program at DIA kicked off a three-week discovery sprint exploring how subsidies are provided to New Zealanders and what this could that look like in the future, with a focus on Rates Rebates. Continue reading Rates Rebates Week 1: It’s all about Discovery