Tag: rules

Policy, legislation and service innovation

In the spirit of sharing, the Service Integration team brought together a group of people from different government agencies to make connections across policy, regulation, legislation and service innovation. We shared what we’re all working on, explored where our work is mutually supportive and identified some joint opportunities to better understand the possibilities of new approaches to legislation, rules and policy. This included the potential to improve service delivery if the operating rules of government (policy, legislation, service/entitlement conditions) were programmatically accessible. Continue reading Policy, legislation and service innovation