Tag: user-centred design

Lab+: Potential future states for government service delivery

An overview of the Lab+ work outcomes through the useful lens of a life event: to build some experimental future states for government service delivery, built entirely around the user’s needs. Continue reading Lab+: Potential future states for government service delivery

Govt.nz Design Overhaul

In December last year, I and two other designers from Open Lab, Laura Prescott and Finlay Brazier, spent a month reviewing the design and structure of the Govt.nz website. As recent graduates from Massey’s School of Design, and reluctant users of government websites ourselves, we were excited to have a chance to work on a project that could make navigating … Continue reading Govt.nz Design Overhaul