Try a test run

We usually engage when an issue is hard or political, and even though many of us have been trialling technologies for engagement it's still a relatively new practice. So start small: try a test run and consider a ‘soft launch’.

Test runs are great at building the confidence and trust of your Project Team and internal stakeholders. Give them access to your development or test environment to participate for an hour or so. You could also include a small sample of external stakeholders to ensure it meets their needs too. This can also help your team test out their procedures. During or after your test run ask stakeholders who participated to provide you with feedback about their experience and do your best to incorporate changes where needed.

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