Online engagement checklist

This checklist provides a summary of the steps to take when engaging online. You may also wish to print and complete the strategy template as you move through this checklist.

This material is also available as a downloadable Word document (.doc 76kB).

  1. Preparation
  2. Start with the basics

    Principles demonstrated:

    • Set clear expectations
    • Plan and prepare carefully
  3. Identifying your stakeholders and their needs

    Principles demonstrated:

    • Be inclusive and reflect diversity
    • Honour the Treaty of Waitangi / Te Tīrīti O Waitangi
  4. Designing your online engagement approach

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Encourage collaboration
    • Encourage openness and learning
  5. Engaging your stakeholders online

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Encourage collaboration
    • Encourage openness and learning
    • Be inclusive and reflect diversity
    • Honour the Treaty of Waitangi / Te Tīrīti O Waitangi
  6. Selecting the right tools for online engagement

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Plan and prepare carefully
  7. Configuring and launching your online engagement

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Encourage openness and learning
    • Set clear expectations
  8. Online discussion forums
    • Manage your online engagement
    • Demonstrate you're listening
    • Cultivate online communities
    • Integrate online and offline methods
    • Refine your approach
    • Measure and report success
    • Improve your user experience

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Encourage collaboration
    • Encourage openness and learning
    • Be inclusive and reflect diversity
  9. Close your engagement

    Principles demonstrated:

    • Build trust through transparency and responsiveness
    • Encourage openness and learning

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