Find and select the right tools
Demonstrating the principles of engagement:
Before investing in new online tools or services:
- See if there are options to reuse what other agencies have already invested in. Ask a question in the NZ Online Engagement Community or contact the Department of Internal Affairs email@example.com.
- Consider using common or shared capabilities, like the Common Web Platform, and the Common Web Services Panel.
- Carefully consider if you really need a new website for your engagement. The Government web domain consists of over 500 websites, which makes it hard for people to find the information they are looking for. Each website should be managed according to online management good practice.
- If you need a domain name specifically for your engagement project then apply for a Domain Name before deciding on a particular brand for your engagement.
ParticipatedDB is the best database of tools for engagement available on the international market in 2015. It lists products that are both Open Source and proprietary (Software-as-a-Service). If you decide to use SaaS be sure to follow your agencies procurement policy and complete a cloud risk assessment.
Always ask for a reference when talking to a product provider.
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